Thursday 5 May 2016

Patient and Doctor communication

When you call to make a doctors appointment how do you do it?
For the majority of us it goes something like this,
1. phone the doctor's office
- if no answer leave a message and hope for a call back
- if someone answers usually take the next available appointment
2. We put the appointment in our calendar, for most of us this is now in our phone.
- when the date of the appointment comes we arrive, usually 15-20 min early...and hope
- Hope that the doctor is in, that they aren't running late or that a different doctor is taking the appointments of our regular doc.

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